Privacy Policy

1. Introduction

Welcome to HASUTARA's Privacy Policy. This policy explains how we collect, use, protect, and handle your personal information when you use our website and services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information
• Shipping and billing addresses
• Payment information
• Purchase history
• Account preferences
• Communication preferences

3. How We Use Your Information

We use the collected information for various purposes:

• Processing your orders and payments
• Providing customer support
• Sending order updates and shipping notifications
• Personalizing your shopping experience
• Improving our products and services
• Marketing communications (with your consent)

4. Order Cancellations & Communication

When an order needs to be cancelled due to stock unavailability:

• We will notify you via email and/or phone
• Your payment information will be securely processed for refund
• Order status updates will be shared through your registered email
• We may collect and process additional information for refund purposes
• Cancellation records are maintained for customer service improvement

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors come from.

6. Third-Party Services

We may use third-party services that collect, monitor, and analyze information to help improve our Service. These third-party service providers have their own privacy policies addressing how they use such information.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability
• Withdraw consent